1. Introduction

This Privacy Policy explains how PetriEye website, owned by Aether-signum d.o.o., collects, uses, and protects your personal data when you visit our website. We comply with the General Data Protection Regulation (GDPR) and applicable Croatian laws.

2. Company Details

PetriEye website is owned and operated by Aether-signum d.o.o., a limited liability company specializing in artificial intelligence and machine learning solutions. The company’s headquarters are located at Zleninska 29, 10340 Vrbovec, Croatia, with its main office at Slavonska avenija 1B, 10000 Zagreb, Croatia.

Aether-signum d.o.o. is registered under OIB 20089061095 and MBS 080797059, and falls under the jurisdiction of the Commercial Court in Zagreb. The company’s share capital is fully paid, and its director is Zvonimir Križanović.

For any privacy-related inquiries, you can contact us via email at privacy@aether-signum.hr.

Aether-signum d.o.o. acts as a data controller for the collected and processed personal data.

3. Data We Collect

When you interact with www.petrieye.com, we collect certain information to provide a secure and personalized experience:

Personal Information

When you submit a contact form, we may collect your name, surname, email address, and any details you choose to share. This information helps us respond to your inquiries and deliver requested products and services.

Usage Data

We automatically collect technical data such as your IP address, browser type, operating system, device information, and pages you visit on our site. This data is used for analytics, improving site performance, and ensuring security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, ensure security (including bot/spam protection), remember your preferences, and analyze traffic. For more details on types of cookies and how to manage them, see the Cookie Policy.

4. Purpose of Processing

At www.petrieye.com, we process your personal data to deliver a secure, personalized, and efficient experience. Specifically, we use your data to:

Provide and Improve Products and/or Services

We may contact you to provide feedback about your experience with our website, products, and/or services in the form of online surveys to improve the quality of our services and to monitor the quality of our services, all based on our legitimate interest. We also may analyze your activity and interactions within our website to improve your user experience or to improve our services.

Respond to Your Inquiries

We handle your questions, support requests, products, and service-related communications with care and transparency. When you contact us—whether for new business, sponsorship, media inquiries, events, or other matters—we first determine the nature of your inquiry. If your message includes personal information, we process it in accordance with this Privacy Policy and applicable legal requirements.

We process your data based on our legitimate interest, contractual obligations, or legal requirements. Your information is retained only for the period necessary to resolve your inquiry, maintain any (pre)contractual relationship, and comply with legal obligations. In some cases, we may keep your contact details to follow up on potential projects, provide offers, or request feedback, always in line with our legitimate interest.

This approach ensures your information is managed responsibly while enabling us to deliver efficient and personalized support.

Optimize Website Performance

We analyze aggregated traffic patterns, user interactions, and technical performance metrics to ensure our website is fast, reliable, and easy to use. This information helps us identify areas for improvement, enhance navigation, and deliver a seamless user experience across all devices, while maintaining compliance with data protection regulations.

Maintain Security and Prevent Fraud (including bot/spam protection via reCAPTCHA under our instructions and for security purposes)

We implement robust technical and organizational measures to safeguard our systems and protect users from unauthorized access, misuse, or fraudulent activities. This includes continuous monitoring, encryption, secure data storage, and proactive threat detection to ensure the confidentiality, integrity, and availability of your personal information in compliance with industry best practices.

Comply with Legal Obligations

We process personal data to meet all applicable legal and regulatory requirements. This includes obligations under the relevant national laws. Compliance ensures that data is handled lawfully, transparently, and securely. In certain cases, we may retain personal information to fulfill statutory duties related to accounting, taxation, contractual documentation, or other mandatory record-keeping requirements.

5. Legal Basis

We process personal data only when there is a valid legal ground under the General Data Protection Regulation (GDPR) and applicable Croatian law. Depending on the context, this may include:

Consent

When you voluntarily agree to specific processing activities, such as receiving marketing communications or allowing cookies for analytics and personalization. You can withdraw your consent at any time.

Contractual Necessity

When processing is required to fulfill a contract or pre-contractual obligations, for example, providing requested services or responding to inquiries related to our offerings.

Legitimate Interest

When we have a legitimate business interest that does not override your rights and freedoms, such as improving website functionality, ensuring security, preventing fraud, and analyzing aggregated usage data for performance optimization.

6. Data Sharing

We do not sell or trade your personal data. However, to operate www.petrieye.com effectively and securely, we may share your information with trusted third parties under strict confidentiality and compliance standards:

Hosting and Infrastructure Providers

To ensure reliable website performance and data storage, we use secure hosting services that comply with GDPR requirements.

Analytics Services

We work with analytics platforms (such as Google Analytics) to understand website usage patterns and improve user experience. These services process data in aggregated form and do not identify individual users.

Legal and Regulatory Authorities

When required by law or to protect our rights, we may disclose information to competent authorities in accordance with applicable regulations.

All third-party partners are contractually obligated to maintain the security and confidentiality of your data and process it only for the purposes defined in this policy.

7. Google reCAPTCHA (Security and Data Processing)

We use Google reCAPTCHA to protect our website from spam, abuse, and automated malicious activity. As of April 2, 2026, Google has changed its role for reCAPTCHA from Data Controller to Data Processor, meaning that personal data collected through reCAPTCHA is processed strictly in accordance with our instructions and solely for the purpose of providing and maintaining the reCAPTCHA security service. The legal basis for using reCAPTCHA is our legitimate interest in ensuring website security and preventing fraudulent or abusive activities. In line with Google's updated requirements, Google's Privacy Policy and Google Terms of Service no longer apply to users in relation to reCAPTCHA.

8. International Transfers

Where vendors (e.g., Microsoft for Clarity) process personal data outside the European Economic Area (EEA), we rely on appropriate safeguards such as Standard Contractual Classes (SCCs) and vendor data protection terms. Details are available in vendor documentation (e.g., Microsoft product terms/DPA and Trust Center.

9. Your Rights

You have the following rights regarding your personal data:

• Access Your Data: You can request confirmation of whether we process your personal data and obtain a copy of the information we hold about you.
• Correct Inaccurate Data: If your data is incorrect or incomplete, you may request correction or completion.
• Delete Your Data: You can ask us to remove your personal data when it is no longer needed for the purposes for which it was collected or if you withdraw your consent.
• Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting previous processing.
• Receive and Transfer Your Data: You can request to receive your personal data in a structured, commonly used format and transfer it to another provider.
• Limit or Object to Processing: You may request that we restrict certain processing activities or object to specific uses, including marketing.
• File a Complaint: If you believe your rights have been violated, you can contact the national data protection authority or another competent authority.

To exercise any of these rights, please contact us at privacy@aether-signum.hr. We will respond promptly and in accordance with applicable regulations.

10. Data Security

We apply robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss. These measures include encryption, secure servers, access controls, and continuous monitoring to detect and prevent potential threats. Our security practices are designed to comply with industry standards, ensuring the confidentiality, integrity, and availability of your information.

11. Contact for Privacy Inquiries

If you have any questions, concerns, or requests regarding the processing of your personal data or this Privacy & Cookie Policy, you can reach us through the following channels:

Email: privacy@aether-signum.hr

Postal Address: Aether-signum d.o.o., Slavonska avenija 1B, 10000 Zagreb, Croatia

We aim to respond promptly and in accordance with applicable data protection regulations.